You cannot compare a new online casino with an old one. Certainly not. At least not based on reputation, credibility and market share. An online casino that had been operating for a couple of years is likely to have a pretty good track record, a good standing with the customers and probably even a bigger market share compared to its newer counterparts. It is not surprising that new players joining the online casino gaming market are advised to go to the tried and tested old casino sites. Nevertheless, this does not rule out the fact that brand new casino sites could actually be better. As a matter of fact, new casinos are often better at implementing advanced technology than their old counterparts. They are also pretty competitive and innovative in their services. Here are some of the reasons brand new casino sites could score higher than their older colleagues in a standard rating.
New casinos tend to have more competitive promotional packages than old sites in an effort to attract as many customers as possible. There’s no denying that most players fancy a big bonus, especially one that comes with few strings attached. For this reason, a new casino will have an overwhelmingly big promotion going on to seek the attention of potential customers. One of the ways in which these promotions will be executed is through expanding the ordinary bonuses. For instance, a new casino might decide to give, say, 500% instead of 100% matching deposit. The casino could also decide to widen the variety of games in which a player can participate using the bonus money. Other exciting promotions include lowered wagering requirements, prolonged ongoing rewards and cash back rewards among others.
Old casino sites have been around long enough to know that players don’t stick around for long. As a result, they are not as enthusiastic and energetic as they were when they first came into the business. This reduced energy and enthusiasm take a toll on the overall level of customer experience. This is where brand new casino sites have an advantage over the old ones. They are eager to please the customer. As such, they go the extra mile to offer excellent customer support in a bid to retain as many customers as possible. The treatment that new casino sites give to players is geared towards attracting new customers, and it always works for them. Also, the fact that new casinos have few customers compared to the older ones means that the customer support team will have a personal touch with the players thereby offering the best support services.